Privacy Policy

1. Introduction

Welcome to Get My Car. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our valet notification and car retrieval platform.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, phone number, and vehicle details when you use our service
• Location Data: GPS coordinates for pickup and delivery verification
• Photos: Timestamped vehicle photos for verification purposes
• Usage Data: Service requests, pickup times, and interaction logs
• Device Information: Browser type, IP address, and device identifiers

3. How We Use Your Information

We use your information to:

• Provide and improve our valet services
• Send SMS notifications for car pickup requests
• Verify vehicle handoff with photo documentation
• Analyze service performance and optimize operations
• Communicate important updates about your service
• Ensure security and prevent fraud
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Venue Partners: Hotels and restaurants where you use our service
• Service Providers: Third-party vendors who assist in operations (SMS, cloud hosting)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

5. Data Security

We implement industry-standard security measures including TLS encryption, secure authentication, role-based access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Pickup request data is typically retained for 90 days, while verification photos are kept for 30 days unless required for dispute resolution.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@getmycar.com

8. Cookies and Tracking

We use essential cookies to maintain session security and improve user experience. We do not use third-party advertising cookies. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our service. Continued use of our services after changes constitutes acceptance.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: